Sound familiar?
If You've Thought Any of This, You're in the Right Place
You're not asking for the moon. You're asking for a PBS practitioner who shows up, trains the team, and stays in the loop. That's it. That's the whole ask.
That's exactly what Behaviour Bridge does.
Behaviour support plans are typically ready within three months of engagement.
But a plan that sits in a folder is worth nothing. Our focus is on what happens after the plan is written — because that's where the real work begins.
Make a Referral →The real problem
Most PBS Providers Think Their Job Ends When the Plan Is Submitted
The NDIS Commission measures whether a plan exists. It doesn't measure whether anyone is actually using it. And most providers have quietly decided that's someone else's problem.
Other PBS Providers
Behaviour Bridge
How it works
The Plan to Practice Approach
Three steps that make sure the plan doesn't just get written — it gets used.
Build the Plan Together
We don't disappear after the assessment. We sit with the support team during the development phase so the strategies are grounded in the real environment — not written in a vacuum by someone who visited once and never came back.
→ The support workers help shape the plan. That means they actually understand it.
Train the Team In Person
We run a hands-on training session with the implementing provider's staff before the plan is even formally submitted. The team is already practising the strategies from day one — not waiting for a review meeting six months later.
→ Every worker on the roster gets briefed. Including the one who started last week.
Stay In the Loop
Fortnightly check-ins with the team leader. Monthly progress summaries to you — the Support Coordinator — flagging what's working, what needs adjusting, and what's happening with the budget.
→ You'll never have to chase us for an update. We'll already be in your inbox.
No vague promises
Here's Exactly What Happens
We know you've heard "we'll be in touch" before. So here's what the first four weeks actually look like.
Week 1
- →Initial functional behaviour assessment
- →Observation in the participant's actual environment — the SIL house, the day program, wherever the behaviours are occurring
- →Introduce ourselves to the support team and start building rapport
- →No more 'assessment only' visits that never lead anywhere
Week 2
- →Share early findings and proposed strategies with you and the team leader
- →Staff training session booked — in the calendar, not just promised
- →Draft Quick Reference Strategy Card sent to the team leader for feedback
- →You receive a brief update — not a three-day-late email reply
Week 4
- →Interim Behaviour Support Plan submitted
- →In-person staff training session delivered
- →Every support worker on the roster has been briefed
- →You receive a one-page training summary — who attended, what was covered, ready for your case notes
Real experiences
What Support Coordinators Say
"As a Support Coordinator, my biggest frustration is providers who write a plan and disappear. Behaviour Bridge is the exact opposite. Julianne worked directly with the support workers, coaching them through the high-risk moments. The incident reports have dropped by 80% in three months."
Senior Support Coordinator
Northern Corridor
"For the first time, the support workers actually knew what to do. They weren't just reading a plan — they'd been trained in it, in the house, with the person. That's the difference. I've referred three more participants since."
Support Coordinator
Joondalup
"I used to spend half my week chasing the PBS practitioner for updates. With Behaviour Bridge, I get a monthly summary without asking. It sounds like a small thing. It's not a small thing."
NDIS Support Coordinator
Perth Northern Corridor
80%
Average reduction in incident reports reported by Support Coordinators after 3 months
Week 2
When staff training is booked — not promised for 'the next review'
Fortnightly
Check-ins with the team leader, not quarterly catch-ups
Meet the founder
Julianne Shepley
After years working in Positive Behaviour Support, I kept seeing the same problem: beautifully written behaviour support plans that sat in a folder, never actually used. Support workers didn't know how to implement them. Families felt overwhelmed. And the person at the centre of it all wasn't getting the change they deserved.
That's why I created the B.R.I.D.G.E Behaviour System — a 6-step framework that bridges the gap between a written plan and real-world implementation. It's not just theory. It's practical, compassionate, and designed for the people who are actually in the room.
"Behaviour Bridge exists because I believe every person deserves support that actually works — not just support that looks good on paper."
— Julianne Shepley, Founder of Behaviour Bridge
Ready to refer?
Your Participant Deserves a Plan That's Actually Used
If you're tired of referring practitioners who write and disappear, we'd love to hear from you. Make a referral, or just have a conversation about a complex case — no commitment required.
Accepting referrals across Perth metro & regional WA
BOOK ONLINE
Pick a Time That Works for You
Book a free 30-minute phone call with Julianne. No commitment — just a conversation about your participant and whether Behaviour Bridge is the right fit.